You can access your My Health Record from any compatible computer or mobile device with an internet connection.
You can also interact with your My Health Record using mobile apps.
Compatible browsers
The following tables list the devices, operating systems and/or web browsers that are supported by the My Health Record system.
My Health Record system (consumer portal)
Operating System | Browser |
PC – Windows 7 | Internet Explorer 11 |
PC – Windows 7 | Firefox 58 |
PC – Windows 7 | Chrome 64 |
PC – Windows 8.1 | Internet Explorer 11 |
PC – Windows 8.1 | Firefox 58 |
PC – Windows 8.1 | Chrome 64 |
PC - Windows 10 | Internet Explorer 11, Edge |
PC - Windows 10 | Firefox 58 |
PC - Windows 10 | Chrome 64 |
MAC - OS X 10.13 | Safari Native Browser |
MAC - OS X 10.13 | Chrome 64 |
MAC - OS X 10.13 | Firefox 58 |
iOS 10.x | Safari Native Browser |
iOS 11.x | Safari Native Browser |
Android 6.x | Android browser – Latest Chrome |
Android 7.x | Android browser – Latest Chrome |
Android 8.x | Android browser – Latest Chrome |
NOTE: Other operating systems, web browsers and combinations may work when accessing the My Health Record system, although only those listed above have been thoroughly tested (as of 26 March 2018).
My Health Record system (consumer portal) Device and OS combinations
Operating System | Device |
|---|---|
| iOS 8.x, 9.x, 10.x & 11.x | iPad, iPad Air, iPad, iPhone 5C, iPhone 6S, iPhone 7S, |
| Android 6.x, 7.x & 8.x | Android-Samsung C9Pro, Android-Google Pixel, HTC-Android |
Online opt-out portal
The online opt-out portal is best supported by the following desktop browsers:
- Internet Explorer 11+
- Mozilla Firefox 55 +
- Google Chrome 60 +
- Safari 9 + (Apple only)
Security advice
It is recommended that users take reasonable steps to monitor and maintain their security online. This includes keeping your operating system and web browser software up-to-date.
Please see our security tips further information and advice.
