You can access your My Health Record from any compatible computer or mobile device with an internet connection.
You can also interact with your My Health Record using mobile apps.
Compatible browsers
The following tables list the devices, operating systems and/or web browsers that are supported by the My Health Record system.
My Health Record system (consumer portal)
Operating System | Browser |
PC – Windows 7 NOTE: Will not be supported from 2 March 2020. | Internet Explorer 11 |
PC – Windows 7 NOTE: Will not be supported from 2 March 2020. | Chrome 75 |
PC - Windows 10 | Internet Explorer 11, Edge 17 |
PC - Windows 10 | Firefox 66 |
PC - Windows 10 | Chrome 75 |
MAC - OS X 10.14 | Safari Native Browser |
MAC - OS X 10.14 | Chrome 75 |
NOTE: Other operating systems, web browsers and combinations may work when accessing the My Health Record system, although only those listed above have been thoroughly tested (as of 16 OCtober 2019).
My Health Record system (consumer portal) Device and OS combinations
| Device Operating System | Browser |
|---|---|
| iOS 11.x 12.x | Safari Native Browser |
| Android 8.x 9.x | Chrome - Latest Version |
Security advice
It is recommended that users take reasonable steps to monitor and maintain their security online. This includes keeping your operating system and web browser software up-to-date.
Please see our security tips further information and advice.
