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You can access your My Health Record from any compatible computer or mobile device with an internet connection.

You can also interact with your My Health Record using mobile apps.

Compatible browsers

The following tables list the devices, operating systems and/or web browsers that are supported by the My Health Record system.

My Health Record system (consumer portal)

Operating System

Browser

PC – Windows 7

Internet Explorer 11

PC – Windows 7

Firefox 57 and 58

PC – Windows 7

Chrome 63 and 64

PC – Windows 8.1

Internet Explorer 11

PC – Windows 8.1

Firefox 57 and 58

PC – Windows 8.1

Chrome 63 and 64

PC - Windows 10

Internet Explorer 11, Edge

PC - Windows 10

Firefox 57 and 58

PC - Windows 10

Chrome 63 and 64

MAC - OS X 10.11

Safari Native Browser

MAC - OS X 10.11

Chrome 63 and 64

MAC - OS X 10.12

Safari Native Browser

MAC - OS X 10.12

Chrome 63 and 64

iOS 9.x

Safari Native Browser

iOS 10.x

Safari Native Browser

Android 5.x

Android browser – Chrome 52

Android 6.x

Android browser – Chrome 55

Android 7.x

Android browser – Chrome 64

NOTE: Other operating systems, web browsers and combinations may work when accessing the My Health Record system, although only those listed above have been thoroughly tested (as of 26 March 2018).

My Health Record system (consumer portal) Device and OS combinations

Operating System

Device

iOS 10.x & 11.x

Apple iPad Air, iPad 4th Gen, iPhone 5C and iPhone 7

Android 5.x & Android 7.x

Android HTC, Google Pixel and Samsung Galaxy

 

Child eHealth Record mobile app v2.0

Operating System

Device

iOS 4.3 or above

Apple

Gingerbread 2.3 (Gingerbread) or above

Android

 

Security advice

It is recommended that users take reasonable steps to monitor and maintain their security online. This includes keeping your operating system and web browser software up-to-date.

Please see our security tips further information and advice.