Start of content

You can access your My Health Record from any compatible computer or mobile device with an internet connection.

You can also interact with your My Health Record using mobile apps.

Compatible browsers

The following tables list the devices, operating systems and/or web browsers that are supported by the My Health Record system.

My Health Record system (consumer portal)

Operating System

Browser

PC - Windows 10

Internet Explorer 11, Microsoft Edge 18

PC - Windows 10

Firefox 84

PC - Windows 10

Chrome 87

MAC - OS X 10.15*

Safari Native Browser

MAC - OS X 10.15*

Chrome 87

 

NOTE: Other operating systems, web browsers and combinations may work when accessing the My Health Record system, although only those listed above have been thoroughly tested (by 26 February 2021).

My Health Record system (consumer portal) Device and OS combinations

Device Operating System

Browser

iOS 13.x 14.x Safari Native Browser
Android  9.x 10.x Chrome - Latest Version

* For R11.1.7, MAC OS 10.14.6 is being tested. MAC OS X 10.15 could not be tested however it was tested during R11.

Security advice

It is recommended that users take reasonable steps to monitor and maintain their security online. This includes keeping your operating system and web browser software up-to-date.

Please see our security tips further information and advice.