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You can access your My Health Record from any compatible computer or mobile device with an internet connection.

You can also interact with your My Health Record using mobile apps.

Compatible browsers

The following tables list the devices, operating systems and/or web browsers that are supported by the My Health Record system.

My Health Record system (consumer portal)

Operating System

Browser

PC – Windows 7

Internet Explorer 11

PC – Windows 7

Firefox 58

PC – Windows 7

Chrome 64

PC – Windows 8.1

Internet Explorer 11

PC – Windows 8.1

Firefox 58

PC – Windows 8.1

Chrome 64

PC - Windows 10

Internet Explorer 11, Edge

PC - Windows 10

Firefox 58

PC - Windows 10

Chrome 64

MAC - OS X 10.13

Safari Native Browser

MAC - OS X 10.13

Chrome 64

MAC - OS X 10.13

Firefox 58

iOS 10.x

Safari Native Browser

iOS 11.x

Safari Native Browser

Android 6.x

Android browser – Latest Chrome

Android 7.x

Android browser – Latest Chrome

Android 8.x

Android browser – Latest Chrome

 

NOTE: Other operating systems, web browsers and combinations may work when accessing the My Health Record system, although only those listed above have been thoroughly tested (as of 26 March 2018).

My Health Record system (consumer portal) Device and OS combinations

Operating System

Device

iOS 8.x, 9.x, 10.x & 11.xiPad, iPad Air, iPad, iPhone 5C, iPhone 6S, iPhone 7S,
Android 6.x, 7.x & 8.xAndroid-Samsung C9Pro, Android-Google Pixel, HTC-Android

 

Online opt-out portal 

The online opt-out portal is best supported by the following desktop browsers:

  • Internet Explorer 11+
  • Mozilla Firefox 55 +
  • Google Chrome 60 +
  • Safari 9 + (Apple only)

Security advice

It is recommended that users take reasonable steps to monitor and maintain their security online. This includes keeping your operating system and web browser software up-to-date.

Please see our security tips further information and advice.