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You can access your My Health Record from any compatible computer or mobile device with an internet connection.

You can also interact with your My Health Record using mobile apps.

Compatible browsers

The following tables list the devices, operating systems and/or web browsers that are supported by the My Health Record system.

My Health Record system (consumer portal)

Operating System

Browser

PC - Windows 10

Internet Explorer 11, Microsoft Edge 17

PC - Windows 10

Firefox 66

PC - Windows 10

Chrome 75

MAC - OS X 10.14

Safari Native Browser

MAC - OS X 10.14

Chrome 75

 

NOTE: Other operating systems, web browsers and combinations may work when accessing the My Health Record system, although only those listed above have been thoroughly tested (as of 16 OCtober 2019).

My Health Record system (consumer portal) Device and OS combinations

Device Operating System

Browser

iOS 11.x 12.xSafari Native Browser
Android  8.x 9.xChrome - Latest Version

Security advice

It is recommended that users take reasonable steps to monitor and maintain their security online. This includes keeping your operating system and web browser software up-to-date.

Please see our security tips further information and advice.