If you have a My Health Record and are set up for online access, you have the option of using a mobile app.
These mobile apps give you the ability to view some of your record content (or someone else’s record content, where you are a representative) on a smartphone or tablet.
Authorised third party apps give you secure ‘view only’ access to your My Health Record. These apps do not permit any storage of My Health Record information on their systems. They are also prohibited from using My Health Record information for secondary purposes – such as passing information to a third party.
The My Health Record system is committed to strong security and safeguarding your privacy. We require apps to obtain your informed consent before accessing your My Health Record. You can set access controls in your My Health Record to remove apps if you no longer wish for them to access your data.
You will need to have a My Health Record before you use apps that connect to your record. If you don’t have a My Health Record, find out how to register.
Apps that are authorised to connect to My Health Record
HealthEngine
HealthEngine Pty Ltd
Features
Booking your next health appointment is quick and easy with HealthEngine. With doctors, dentists, physiotherapists, chiropractors, and many more listed around Australia, HealthEngine connects you with health practitioners when you need it most. HealthEngine also securely connects with your My Health Record, allowing you to view your important health information such as allergies, current conditions, and medications, and pathology/imaging reports.
Help
For app support:
Email: info [at] healthengine.com.au (9:00am - 5:00pm AEST)
In-app support: Settings > About HealthEngine (support options on the bottom) (9:00am - 5:00pm AEST)
Other channel : Self-service support portal
Visit: The HealthEngine website
Healthi
Chamonix Health Solutions Pty Ltd
Features
Get Healthi: Advance your family’s health with a summary of recent healthcare visits, allergies and medications. See what’s in your My Health Record: prescriptions, lab test results, imaging reports and hospital discharge summaries.
Help
For app support:
Email: support [at] yourhealthi.com.au (24 hour support)
In-app support: visit FAQ and online query form (24/7 support)
Available on the App Store and Google Play.
HealthNow
Telstra Health
Features
Talk to a doctor any time and schedule consultations by phone with specialists, mental health professionals and more. You can view your My Health Record, find emergency care nearby, and store and share important care contacts. HealthNow connects you with the information that’s vital for managing your health.
Help
For app support:
Email: support [at] health.telstra.com (9:00am - 5:00pm AEST)
In-app support: Settings > Under Settings > Contact Us (9:00am - 5:00pm AEST)
Available on the App Store and Google Play.
Tyde
Tyde Australia Pty Ltd
Features
Tyde is an application that puts you at the centre of your health, securely consolidating all your health information in one place, giving you secure fingerprint access to all your records. Tyde allows you to create your very own ‘personal health journal’, so no details are lost along the way.
Help
For app support:
Call: Help line on 1300 546 126 (9:00am - 5:00pm AEST)
Email: help [at] tyde.com (24/7 support)
In-app support (24/7 support)
Online live chat (9:00am - 5:00pm AEST)
Available on the App Store and Google Play.
My Child's eHealth Record
The Australian Digital Health Agency
The My Child’s eHealth Record app is active for existing users but no new registrations are being taken at this time.
This is due to the establishment of the National Child Digital Health Collaborative Network, where a new child app is under consideration for development.
Visit the National Child Digital Health Collaborative Network website for more information.
