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Having access to your record allows GPs, specialists and other healthcare providers to understand your medical history and information and make informed decisions about your future healthcare.

Who can access and upload to a My Health Record

Only registered healthcare provider organisations involved in your care are allowed by law to access and upload to your My Health Record.

All healthcare provider organisation employees are bound by strict privacy under Australian law.

It is a criminal offence for someone to access your record for a purpose other than providing you with healthcare. There are serious penalties that include up to 5 years’ jail time.

Examples of people who can access and upload to your record include:

  • GPs
  • specialists (e.g. cardiologists, surgeons)
  • pharmacists
  • nurses
  • allied health professionals (e.g. physiotherapists)
  • healthcare provider organisation employees supporting the provision of healthcare

For these people to access and upload information to your My Health Record they must:

  • work for an organisation registered with the My Health Record system
  • be authorised as an individual to access and upload information to the My Health Record system
  • use approved, secure software.

These people also need five pieces of identification to access your record, including your:

  • Medicare or DVA number
  • first name
  • surname
  • date of birth
  • gender.

To author clinical documents in My Health Record, the employee must also have a Healthcare Provider Identifier - Individual (HPI-I).

What information healthcare providers can add to your record

Healthcare providers can add the following types of documents or information to your My Health Record:

  • an overview of your health, called a ‘shared health summary’. This is a useful reference for new doctors or other healthcare providers you visit
  • hospital discharge summaries
  • reports from test and scans, like blood tests or X-rays
  • medicines that your doctor has prescribed you
  • referral letters to a specialist
  • event summaries – information about healthcare events or consultations
  • specialist letters – documents added by specialists in response to a referral

If you don’t want your healthcare provider to add certain information to you record, discuss your concerns with them at your consultation.

Find out more about talking to your doctor about MHR

Control access to your My Health Record

When you first create your My Health Record, your healthcare providers will be able to your access health information in it.

However, you can put controls in place to:  

You can also see if a healthcare provider organisation has accessed your My Health Record at any time through your record access history.

Access to your My Health Record in an emergency

In an emergency, access to your health records by your treating doctors could save your life.

In this situation, doctors can use emergency access to view your record. When emergency access is used, your privacy settings will not apply. This access is logged in your record access history.