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Diagnostic imaging services are now sharing reports with the My Health Record.

This means that you, your patient and other healthcare providers involved in their care will be able to access your patient’s diagnostic imaging results in their My Health Record wherever and whenever needed, regardless of the healthcare provider who requested them.

How does it work?

Diagnostic imaging reports you have requested, or been nominated to receive a copy of, will still be sent directly to you using existing processes. If your patient has a My Health Record:

  • the diagnostic imaging report will also be uploaded to their My Health Record by the diagnostic imaging service and will be immediately available to all members of the patient’s healthcare team; and
  • the diagnostic imaging report will be available for your patient to view after seven calendar days. This gives you time to review the report and, if necessary, contact your patient to discuss the results, if needed.

Benefits for clinicians

Sharing diagnostic imaging reports with the My Health Record will support delivery of improved patient care through:

  • improved access to information
  • reduction of unnecessary duplicate testing
  • time saved trying to locate or request copies of results.

Benefits for patients

Patients will also benefit from being able to access their diagnostic imaging reports in their My Health Record. It will help them:

  • keep track of the diagnostic imaging they have had and when they had them; and
  • monitor their results.

Patient consent to upload diagnostic imaging reports

If a patient has a My Health Record, diagnostic imaging reports may be uploaded to that record. It is not necessary for you, or the diagnostic imaging service, to seek consent from the patient every time.

If you or your patient, in consultation with you, do not want a diagnostic imaging report uploaded to their My Health Record, withdrawal of consent should be communicated to the diagnostic imaging service.

A patient may withdraw consent or ask that a report not be uploaded at any time up until the report is uploaded to their My Health Record.

Uploading of reports by diagnostic imaging services

Diagnostic imaging reports will be shared or uploaded to My Health Record once the diagnostic imaging service has registered to participate in the My Health Record system and is using software that allows their reports to be uploaded.

Changes are being made to many of the clinical information systems used to record diagnostic imaging requests to support communication of the instruction that you, as the requestor, or the patient does not want the report associated with the request form to be uploaded to My Health Record. If you do not want the resulting report uploaded, or the patient expressly advises that they do not want the resulting report to be uploaded to the My Health Record, you should communicate this withdrawal of consent to the diagnostic imaging provider by:

  • checking the Do not send reports to My Health Record check box in your practice management software, or
  • checking the Do not send reports to My Health Record check box on the paper referral form, or
  • writing Do not send reports to My Health Record on the request form.

Medical practices will need to upgrade their software for these changes to the requesting process and forms to occur.

See the list of diagnostic imaging services that are connected to and sharing information to the My Health Record system.

Viewing diagnostic imaging reports

You can view your patient’s diagnostic imaging reports using your clinical information system, in the same way that you view other documents in your patient’s My Health Record. They may also be available in a specific diagnostic imaging view. This may include reports that have been ordered by other healthcare providers and are not in your own system.

As a clinician, you can also download diagnostic reports into your clinical information system if required.

Once a report is uploaded to the My Health Record, your patient can see the report listed in the clinical documents section of their My Health Record. After seven calendar days, the patient will be able to open the document and read the contents of the report in full.

PDF icon Download consumer factsheet: Pathology and diagnostic imaging reports are being shared with My Health Record 

If you do not have software that is conformant with linking to the My Health Record system, you can find out how to access your patients’ reports through the National Provider Portal page.

For more information, watch the adoption and registration of My Health Record webinar or go to the overview for healthcare professionals.