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This section outlines a range of education and training tools and resources you can use to familiarise yourself with My Health Record.

My Health Record: Pharmacy - what’s in it for me and my patients?

This introduces My Health Record and outlines its benefits and uses in community pharmacy.

My Health Record online training

This training introduces My Health Record and outlines its benefits, features and functionalities. It covers topics such as:

  • the benefits of My Health Record for pharmacists and patients,
  • the types of information that may be found in My Health Record,
  • the uses of My Health Record in pharmacy, and
  • the privacy and security mechanisms which underpin My Health Record.

Each module has been accredited for 0.5 hour of Group 1 CPD (or 0.5 CPD credit) suitable for inclusion in an individual pharmacist’s CPD plan which can be converted to 0.5 hour of Group 2 CPD (or 1 CPD credit) upon successful completion of relevant assessment activities.

Go to My Health Record online training

Dispense software summary sheets

There are summary sheets for some dispensing software products with step-by-step instructions and screenshots for accessing, viewing and uploading dispense records to My Health Record.

Go to software summary sheets

Fred Dispense software simulator

There is a Fred Dispense software simulator or ‘sandbox’ with which you can simulate viewing, creating and uploading clinical information to a fictional patient’s My Health Record.

Access clinical software simulators

Instructional videos

There are videos showing how to use the various features of My Health Record with clinical software.

Minfos

Setting up access to My Health Record 
Viewing a patient's My Health Record 
Uploading dispense records to My Health Record
My Health Record patient consent and controls

Dispense Works

Setting up access to My Health Record 
Viewing a patient's My Health Record 
Uploading dispense records to My Health Record 
My Health Record patient consent and controls

ZDispense

Setting up access to My Health Record 
Viewing a patient's My Health Record 
Uploading dispense records to My Health Record 
My Health Record patient consent and controls

National Provider Portal slideshow

There is a slideshow showing how to log into the Provider Portal and view the range of information that might be available in a person’s My Health Record.

Access Provider Portal slideshow  

FAQs

These FAQs answer many questions commonly raised by pharmacists.

Education and training request form

The Agency can provide face-to-face education and training.

Submit a request