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Healthcare professionals can simulate use of My Health Record in their clinical software.

Clinical software simulators

The clinical software simulators are regularly updated as new features become available. You can check the list of software products using digital health. If you would like to see a particular digital health feature or software product demonstration and it is not included here, please email help [at]

Access the clinical software simulators

The username is 'OnDemandTrainingUser' and should be completed for you, however you will be required to enter a password to access the session.

The password is 'TrainMe'. Please note this password is case sensitive.

The recommended screen resolution for this product is 1280 x 1024.

Please note that some software products mandate minimum display resolution settings, and a setting below the recommended setting may impact on users' ability to access the software.

Each software has been connected to live digital health simulation and testing environments. These simulation environments will occasionally experience service outages (where the simulator will not function) and service degradations (where it will have a slow response) depending on factors such as overall demand, internet speeds and whether upgrades are being made.

While the Agency will try to notify visitors to this page of any known outages or degradations, this will not always be possible. If the simulation is not performing as expected, please contact the Help Centre .

Simulated patient information has also been provided specifically to demonstrate digital health functions. To demonstrate other features of the software, please contact your software vendor.

Please note that unauthorised attempts to modify the simulation and testing environments through using this simulation will result in the Agency terminating your access.

Consumer Portal simulator

The training environment also provides a simulation of the My Health Record Consumer Portal. This system simulates the look and functionality of a consumer's view of the My Health Record system for a fictitious patient, and replicates many of the functions with which consumers may interact.

To support use of the Consumer Portal Simulator, the Agency has developed some step-by-step guides on interacting with the My Health Record, including managing access and setting advance privacy controls.

Clinical software demonstrations

There is a range of demonstrations showing how to perform a variety of functions in some clinical software products.

BP Premier


    Medical Director