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9 August, 2019 - 13:15

The article ‘Insurers snooping in health records’ published by The Australian on 9 August contains incorrect information relating to insurance companies’ access to information in My Health Record.

It is against the law for a life insurance company to access the My Health Record system for insurance purposes.

Further, medical practitioners cannot use information from a person’s My Health Record for these purposes to share with insurance companies, regardless of whether the patient has provided consent.

Criminal offence and civil penalties include up to five years in jail and/or up $315,000, for natural persons, and/or up to $1.5 million in fines for bodies corporate.


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About the Australian Digital Health Agency

The Agency is tasked with improving health outcomes for all Australians through the delivery of digital healthcare systems, and implementing Australia’s National Digital Health Strategy – Safe, Seamless, and Secure: evolving health and care to meet the needs of modern Australia in collaboration with partners across the community. The Agency is the System Operator of My Health Record, and provides leadership, coordination, and delivery of a collaborative and innovative approach to utilising technology to support and enhance a clinically safe and connected national health system. These improvements will give individuals more control of their health and their health information, and support healthcare providers to deliver informed healthcare through access to current clinical and treatment information. Further information: