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In 2018, every Australian will get a My Health Record. However, if you decide you don’t want a record, you can tell us during a three-month period from 16 July to 15 October 2018.

How to opt out of getting a My Health Record

If you don't have a My Health Record and don't want one created for you, you will need to opt out.

Click the ‘opt out now’ button on this page to get started. You will need to verify your identity, and provide personal details such as your name and date of birth.

Opt out on behalf of children or dependants 

If you have parental responsibility for children under the age of 18, and they are listed on your Medicare card, you can opt out of My Health Record on their behalf. Follow the steps in the online process.  

Children aged 14 and over may also choose to opt out individually online. They will need their Medicare number to do so.

For other dependants you have legal responsibility for, contact us for assistance. 

Information you will need to opt out 

To opt out of My Health Record, you need to verify your identity.

You will need:

  • your Medicare Card, or Department of Veteran’s Affairs (DVA) card, and
  • one of the following forms of Australian identification:
    • your driver licence; or
    • your passport; or
    • your ImmiCard

If you have lost your Medicare card, or don't know your Medicare number, contact Medicare to find out your details.

Already have a My Health Record? 

If you already have a My Health Record, and decide you don’t want one anymore, you can cancel it at any time. Follow the instructions here to cancel your record

If you miss the deadline of 15 October 2018 and a record is created, you will be able to cancel it.  

If you opt out, you can still get a My Health Record in the future 

Once you have completed the opt-out process, you cannot cancel your request.

However, if you decide later that you would like a My Health Record, you can create one at any time by following the steps to register.

Need help?

This video explains the steps you need to take to opt out of having a My Health Record.


Please contact us if you

  • want to opt out but don't have the identification you need 
  • don't have a Medicare or DVA card, and want to make sure that you don't get a My Health Record 
  • wish to opt out someone you have legal responsibility for 
  • need any assistance completing the online process. 

Need help?

Contact our Help line

1800 723 471