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A nominated representative is a person who can view or help manage your My Health Record.

A nominated representative could be a family member, close friend or a carer.

All nominated representatives must act according to your will and preferences.

Before accessing a record as a nominated representative

To access a record as a nominated representative, you will need:

  • a personal access code (PAC). A PAC is created by the person who has invited you to access their record.
  • the person’s date of birth and full name
  • your own myGov account that you have linked to the My Health Record system. Note that you don’t need to have your own My Health Record to be a nominated representative.

Find out how to link your myGov account to the My Health Record system.

How to access a record as a nominated representative

  1. Log in to My Health Record through myGov.
  2. Select 'Create or Access a My Health Record for Someone Else'.
  3. Select 'Enter a Code to Access Someone Else’s My Health Record'.
  4. Look for ‘Identity Verification Code or Personal Access Code’ and enter the code you were given, and the surname and date of birth of person whose record you wish to access.
  5. After reading the 'Participant Information' section, tick the 'I agree' box and select the 'Continue' button.

You will now be able to access the record by selecting the person’s name from the My Health Record welcome screen.