Start of content

You can take control of your My Health Record from age 14.

If you are under 18, your parent or guardian is authorised to:

  • register you for a My Health Record if they want you to have one, and
  • access and manage your My Health Record.

Between 16 July and 15 November 2018, they can also opt you out of having a My Health Record if they don’t want you to have one.

When your parent or guardian is in control of your record, they can see health information about you uploaded by your doctor, nurse or specialist. They can see your tests and prescriptions, add and remove information, and set access controls.

If you’re 14 and over, you can manage your own record  

Once you take control of your My Health Record, your parent or guardian will no longer be authorised to access and manage it. If you still want them to have access, you can make them a nominated representative.

If you don’t already have a record, you can choose to register for a My Health Record yourself. Find out how My Health Record can benefit you.

Steps to take control of your My Health Record 

To take control of your My Health Record, you will need to:

  1. Create a myGov account or sign in to your existing myGov account. You can do this by visiting my.gov.au.
  2. Verify your identity using your Medicare number, name, address, date of birth and gender. You may be asked questions such as the date of your last doctor’s visit.
  3. Link your My Health Record to your myGov account, and set it up.


Alternatively, you can call the Help line on 1800 723 471. The Help line is free from most mobile carriers.

Where do I find my Medicare number?

If you are on your parent’s Medicare card, your Medicare number will be on the card. You will also need to know your Individual Reference Number, which is the number that appears next to your name on the card.

If you are 15 years or older, you may already have your own Medicare number and card.

If you don’t know your Medicare number, contact Medicare so they can give it to you.

What can my parents see in my record?

When you are in control of your record, you can control who has access to it and what they can see.

You may want to allow someone like a parent or other family member, or a trusted friend to access your record. If so, you can appoint them as your nominated representative.

What information is in my record?

When you are in control

In your record, there may be at least two years of past Medicare claims data from doctor, nurse and hospital visits, PBS claims data from medications you have been prescribed, and data from the Australian Immunisation Register about immunisations you have had.

There may also be clinical documents uploaded by a doctor, nurse or hospital, medicine dispense records uploaded by a pharmacist, or test results uploaded by a hospital or pathology lab.

You can choose to remove Medicare, PBS and Immunisation Register data from your record, and you can remove clinical documents or restrict who can see them.

When your parent or guardian is in control

If your parent is in control of your My Health Record, once you turn 14 no new Medicare, PBS, or Australian Immunisation Register data will be added to your record.

Clinical documents will still be visible to them.

What if I don’t want a document uploaded to my record?

If you don’t want a clinical document or test results added to your My Health Record, tell your doctor, nurse or hospital that you don’t want it uploaded to your record.

If you are concerned about particular information being visible in your record, you can take control of your record and remove documents if you choose.

How can I control what a doctor or hospital can see in my record?

You can use the privacy settings in your My Health Record to control which healthcare organisations can access your record. You can set these controls by logging into your My Health Record online.

In a medical emergency, your doctors can access your health information such as allergies, medicines and immunisations to help them give you the best possible treatment and care.

What happens when I turn 18?

You will be sent a letter notifying you that your parents or guardians (known as authorised representatives) will no longer be able to access your My Health Record when you turn 18, and encouraging you to set up online access to your record.

If you haven’t already taken control of your record you turn 18, you will automatically be given control at 18 and your authorised representatives will have their access cancelled automatically by the System Operator.

I’m under 14 – can I take control of my record?

If you are under 14 years old and want to take control of your My Health Record, you will need to provide a letter from a healthcare provider or a court stating that you are a ‘mature minor’ who can manage your own health affairs.

You will need to call the Help line on 1800 723 471.

What happens when I take control of my record? Will my parents be notified?

Your parent or guardian (known as your authorised representatives) will be sent a letter to let them know their status has changed and they no longer have access to your My Health Record.

How do I opt out of having a My Health Record?

If you are 14 years or over, it is your choice to have a My Health Record. If you don’t want one, you can opt out by 15 November 2018. You will need to confirm your identity to opt out.

If my parents have already opted me out of having a My Health Record, can I still get one?

You can still register for a My Health Record, even if your parent or guardian previously opted you out.

 

Downloadable resources 

 

How to help your 14-17 year old set up their record