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Within your My Health Record, you can see who has accessed your record and set up notifications to see when it is accessed.

A sound security practice is to monitor access to your record by logging into your record and viewing the access history log. You can also choose to receive notifications by email, SMS or mail when someone accesses your record.

Monitor who has accessed your My Health Record

To view the access history log for your My Health Record:

  1. Log in to your My Health Record.
  2. Click the 'Privacy and Access' tab.
  3. Scroll down to 'Record Access History'.

You will now be able to view the latest access activity in your record within the last 12 months, including when you have accessed or made changes to your My Health Record.

Older information can be accessed by clicking on the link that says 'Show Full Access History'.

Set up automatic notifications when your My Health Record is accessed

If you would like to receive notifications when your My Health Record has been accessed for the first time by a healthcare provider organisation follow these steps:

  1. Log in to your My Health Record.
  2. Click the 'Profile and Settings' tab.
  3. Select your preferred notification method (i.e. send via email or SMS). 

Addressing any concerns

My Health Record security and privacy is protected by strict laws and penalties to prevent unauthorised access.

If you have concerns about someone accessing your My Health Record, contact the Help line.

If something in your My Health Record doesn't seem right, depending on the nature of your enquiry, we may ask you to contact the healthcare provider. If you are not satisfied by the actions of the Agency or a healthcare provider, you can contact the Office of Australian Information Commissioner.