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You can remove information from your My Health Record by following these steps.

Once you remove a document or other information from the My Health Record, it will not be visible to your treating healthcare providers. This may affect the care you are provided.

If you have concerns about the content of the clinical document being inaccurate, you should speak to the healthcare provider that uploaded that document.

Remove a document

To remove a document from view in your My Health Record:

  1. Log in to your My Health Record through myGov.
  2. On My Health Record welcome page, select the record where you want to remove the document.
  3. Navigate to 'Documents' menu.
  4. Select 'Clinical Records', then select the document type  (for example Pathology Reports) where you want to remove the document.
  5. From the list of existing documents, choose the document you wish to remove and select 'Manage Access'. If document type is Shared Health Summaries, select ‘Remove’. Note that you can click on the document to see a preview of the information it contains.
  6. Select 'Remove Document' from the options. You will need to select a reason for removing the document before it can be removed.
  7. Once you click 'Save' the document will be removed from your record.
  8. Select ‘Ok’ on the confirmation message.

If you remove a document, depending on the document type, you may be able to reinstate it at a later date.

Pathology reports

If you wish to remove a new pathology report, please note that when a new pathology report is uploaded to your My Health Record, there is a seven day period where you will not be able to see your results. This allows your healthcare provider time to review and discuss the results with you.

You will be able to see the report listed in your My Health Record and will be able to manage access (restrict or remove the report) but will not be able to open the document during this seven day period.

After seven days, you will be able to open and view the report. 

Remove other information

You can specify whether you would like other information to appear in your My Health Record, including:

  • Medicare Benefits Schedule (MBS) information
  • Department of Veterans' Affairs (DVA) claims information
  • Pharmaceutical Benefits Scheme (PBS) information
  • Repatriation Pharmaceutical Benefits Scheme (RPBS) information.

You can apply settings to make this information:

  • available for both the past 24 months and from now on
  • available in the future only
  • not included in your My Health Record.

You can also remove this information from your record by following these steps:

  1. Log in to your My Health Record through myGov.
  2. On My Health Record welcome page, select the record where you want to remove the document.
  3. Navigate to ‘Documents’ menu, then select ‘Medicare Overview’.
  4. From the list of existing documents, choose the Medicare document you wish to remove and select 'Manage Access'.
  5. Select ‘Remove Document’ and select the reason for removal.
  6. Select ‘Ok’ on the confirmation message.