Depending on your individual circumstances, if your My Health Record is currently being managed by an authorised representative, you can remove them and manage your own record.
If you are 14-17 years
When you turn 14, you can manage your own My Health Record and your parents will be removed from being your authorised representatives. This happens automatically and there is nothing you need to do.
If you would like them to help you manage your record, you can invite them to be your nominated representative.
If you are an adult (18 years and over)
If you are an adult who has an authorised representative managing your My Health Record on your behalf, and you would like to manage your own record, you will need:
- a letter from a medical practitioner or psychologist declaring you have the capacity to manage your own record
- a relevant court or tribunal decision.
Please call the Help line on 1800 723 471 to begin this process.
If you are an authorised representative for someone else
If you no longer wish to be an authorised representative for someone else, you can remove yourself from their record. However, please consider the impact this could have on the person. If they no longer have an authorised representative and need one because they are under the age of 14 or they are an adult who lacks the capacity to manage their own record, their record may be cancelled.
If your personal situation has changed and you need help to manage your authorised representative status, then please call the Help line on 1800 723 471.
To remove yourself as an authorised representative
- Log in to My Health Record through your myGov account.
- Select the record you want to remove yourself from.
- Select ‘Privacy and Access’.
- Select ‘Access by Individuals’.
- Select ‘Manage Access’.
- Find your name on the list of people that have access to the person’s My Health Record.
- Select ‘Manage Access’ near your name.
- Select ‘Remove Access’.
- Select ‘Confirm’.
If you need help to remove yourself as an authorised representative, please call the Help line on 1800 723 471.
Report an issue with an authorised representative
If you need to report an issue related to an authorised representative, or the management of your record, please call the Help line on 1800 723 471.