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In a medical emergency, healthcare providers connected to the My Health Record system can see your health information such as allergies, medicines and immunisations. This helps them to provide you with the best possible treatment and care.

If you have set an access code for your My Health Record and there is a serious threat to your life, health or safety, emergency access to your record may be provided.

If you were unconscious, for example, hospital staff may be granted access to your record if there is serious threat to your health or safety.

To search for your record, your healthcare provider will need your Medicare number, surname, date of birth and gender.

Emergency access lasts for a maximum of five days and will show in your record access history. If you have set up automatic notifications you will be notified of this access.

Emergency access may also be granted to lessen or prevent a serious threat to public health or safety. For example, access to your My Health Record may help identify a source of dangerous infection, when you’re in a hospital, and prevent it from spreading.

Although privacy restrictions and access codes you have set are overridden if emergency access occurs, healthcare providers won’t be able to see documents you have removed, or personal notes you have entered.