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In a medical emergency, healthcare providers can see your allergies, medicines and immunisations in your My Health Record. This helps your treating doctors to give you safer treatment and care.

Registered healthcare staff will need your Medicare number, surname, date of birth and gender, to find your My Health Record.

Emergency access to your record can last for a maximum of five days and is recorded in your ‘Access History’.

Types of emergency access

Doctors and nurses can access your record in a medical emergency involving a serious threat to your health, life or safety.

For example, if you were taken unconscious to a hospital emergency room, hospital staff may access your record to find out if you are taking medication or have any pre-existing medical conditions.

Emergency access to a My Health Record may also be granted to prevent a serious threat to public health or safety.

If you have restricted access to your record

Healthcare providers can view all your health information in a medical emergency. This includes information and documents that are restricted with an access code.

Find out how to control access to documents.

If you have removed documents from your record

Healthcare providers won’t be able to view any documents you have removed from your record, including in an emergency. They also won’t be able to see personal health notes you have uploaded.

Find out how to remove or restrict documents

See who has accessed your record

If healthcare providers accessed your record during an emergency, it will be recorded in your My Health Record.

Any time a healthcare provider views or uploads information, it’s recorded in your ‘Access History’ under the Privacy and Access section.

You can also receive an email or text notification if a healthcare provider views your My Health Record for the first time or during an emergency.