You control who accesses the information in your My Health Record.
By default, documents in My Health Record are set to general access for healthcare providers. You can change your access controls at any time.
Privacy and security controls
You have the option to put controls around who can or can’t see your health information. The changes to privacy and security controls you can make are:
- setting a record access code to give access only to selected healthcare providers
- controlling access to specific documents to limit who can view them
- giving access to a nominated representative such as a family member, close friend or carer.
Children’s records are managed by an authorised representative, usually a parent or legal guardian.
All access to a My Health Record is monitored and audited by the Australian Digital Health Agency, the System Operator of the My Health Record system. It’s also a good idea for you to regularly monitor who has accessed your My Health Record.
You can set up automatic notifications to receive an email or text any time a new healthcare provider accesses your My Health Record, including in an emergency.
In emergency situations, treating doctors can view your My Health Record to provide appropriate treatment quickly. For example, if you were unconscious, your healthcare provider may be granted access to your record if there is a serious threat to your health and safety.
Any instances of emergency access will appear in your Record Access History. When emergency access is used, your privacy and security settings will not apply. However, if you remove a document from your My Health Record, it will not be accessible.
Your My Health Record is linked to a myGov account, which provides you with secure access to your My Health Record, and a range of other Australian Government services, such as Medicare, Centrelink and the Australian Taxation Office. myGov is a secure Australian Government service that can only be accessed using a password, as well as an answer to a secret question or an access code.
You can access your My Health Record from a desktop or mobile device. Any security and privacy settings in your My Health Record also apply to information accessed via a mobile app. For example, if you are using the My Child’s eHealth Record App to manage a child’s My Health Record.
Learn about the simple safeguards you can put in place to keep your information safe.
Simple security and privacy tips
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