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If you have a My Health Record, you may cancel your record at any time.

You can also cancel the record of someone else if you are their authorised representative.

How to cancel your My Health Record

To cancel your My Health Record, or the record of someone in which you are their authorised representative:

  1. Log in to your My Health Record through myGov.
  2. Select the 'Profile & Settings' tab.
  3. Select profile and navigate to the bottom of the page.
  4. Read the information and click on ‘Cancel My Health Record’.

What happens when you cancel a My Health Record?

When you cancel your record, it means that:

  • Healthcare providers will not be able to upload documents to the record, or access the record - even in an emergency.
  • You, or your representative can only access the record by making a request to us.
  • Once your record is cancelled, it will be retained for a period of 30 years after your death or, if the date of death is unknown, for a period of 130 years after the date of your birth.
  • Your My Health Record may be accessed by us for the purposes of maintenance, audit and other purposes required or authorised by law.

Records contained in local clinical information systems

Even if you cancel your My Health Record, healthcare providers will continue to hold copies of any records they have uploaded to My Health Record stored on their own clinical information system.

Re-register a cancelled My Health Record

If you have cancelled your My Health Record, you can re-register at any time by:

If you re-register online, your record will include information which was in your record before it was cancelled. If you re-register via the call centre you can ask for the record to be cleared of all previous documents. These documents will remain in the archive but will not be able to be viewed by you, your representatives or your healthcare providers.