Start of content

If you already have a My Health Record, and decide you no longer want one, you may cancel it at any time.

You can also cancel the record of someone else if you are their authorised representative.

If you don't have a My Health Record, and don't want one created for you, you will need to opt out between 16 July and 15 October 2018. Find out how you can opt out.

How to cancel your My Health Record

  1. Log in to your My Health Record through myGov.
  2. Select the 'Profile & Settings' tab.
  3. Select 'Profile' and navigate to the bottom of the page.
  4. Read the information and click on ‘Cancel My Health Record’.

For assistance cancelling a record, contact the Help line.

What happens when you cancel a My Health Record?

When you cancel your record:

  • Healthcare providers will not be able to upload documents or access the record - even in an emergency.
  • You, or your representative can only see the record by making a request to us.
  • Once your record is cancelled, it will be kept for 30 years after your death or, if the date of death is unknown, for 130 years after the date of your birth.
  • It may be accessed by us for maintenance, audit and other purposes required or authorised by law.

Records held by your local doctor

If you cancel your My Health Record, healthcare providers may keep copies of any records they have uploaded to the My Health Record system stored in their own record-keeping systems. Talk to your doctor to find out more about how they manage records in their own practice.

Re-register a cancelled record

You can re-register for a My Health Record at any time:

If you re-register online, your My Health Record may include information which was in it before it was cancelled. If you re-register via the call centre, you can ask for the record to be cleared of all previous documents. These documents will stay in the archive but won’t be able to be viewed by you, your representatives or your healthcare providers.