Start of content

My Health Record: The health record that relocates with me

Monica McInnes and her family live a transient life. They relocate often following her Australian Defence Force husband around the country. As well as being constantly on the move, Monica uses My Health Record to manage a number of complex conditions for her family. Read more

What is My Health Record?

My Health Record is an online summary of your key health information. Your My Health Record will show important health information such as existing conditions, current medications and your veteran or Australian Defence Force status, if you choose.

When you have a My Health Record, your health information can be viewed securely online, from anywhere, at any time – even if you move or regularly travel interstate. You can access your health information from any computer or device that’s connected to the internet.

If you are part of the Department of Veterans’ Affairs (DVA), Coordinated Veterans’ Care (CVC) or Veterans and Veterans’ Families Counselling Service (VVCS) programs, you can use My Health Record to manage your health information.

My Health Record will deliver better health outcomes for veterans including:

  • Connected care – Your health information is available in one place and can be accessed by your doctors, specialists and hospital staff. It means healthcare providers have a more holistic view of your health to inform clinical decisions.
  • Portable healthcare – A digital record makes it easier to transition to civilian healthcare, knowing your history and past treatment is captured in one place. It also helps you move between healthcare providers, without having to repeat your medical history on every visit.
  • Keeping track – You can access details of test results, diagnostic reports and prescribed medicines quickly and easily or upload additional health information.
  • Emergency help – In an emergency situation, healthcare providers can temporarily access your My Health Record to ensure you get the best care.
  • Records travel with you – My Health Record is an electronic resource. Any doctor, nurse or healthcare provider can quickly and easily update it with your permission, even if you’re travelling or move cities.
  • Register your ADF Status – My Health Record includes a Veteran and Australian Defence Force (ADF) status indicator, which indicates you are a current or former ADF member. While it’s not mandatory, this helps identify whether you’re eligible for Department of Veterans’ Affairs (DVA) or other government funded services.

My Health Record is a secure system that puts you in control. You decide what information is stored on your record and who is able to access it.

Next time you see your doctor, talk to them about uploading a summary of your visit to your My Health Record.

Case study: How Michael manages care between doctors 

Michael had been out of the Australian Defence Force for many years when the first signs of his mental illness became apparent. Now he takes an active role in managing his health, including coordinating his care between his GP and psychiatrist. Recently, his psychiatrist adjusted his medications, and he was able to direct his GP to his My Health Record for the exact details. It also helps his GP monitor Michael’s progress and ensure he is getting the right care for his condition.

Opt in or opt out of My Health Record at any time in your life. It’s your choice.

A My Health Record will be created for every Australian who wants one after 31 January 2019. After then, you can permanently delete your record at any time. If you change your mind, you can also re-register for one in the future.

If you don’t want a record created for you after 31 January 2019, you can opt out online.


The benefits of having a health file that literally relocates with you are many – it saves money on repeat tests or having your old GP sending your paperwork to your new GP.

Monica McInnnes

More My Health Record stories