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The Practice Incentives Program (PIP) eHealth Incentive aims to encourage general practices to keep up to date with the latest developments in digital health and adopt new digital health technology as it becomes available. It aims to help practices improve administration processes and patient care.

To be eligible to participate in the PIP, a practice must be accredited or registered for accreditation, against the Royal Australian College of General Practitioners (RACGP) Standards for general practices. PIP is administered by the Department of Human Services on behalf of the Department of Health.

ePIP Product Register

In order to meet the Practice Incentives Program (PIP) eHealth Incentive requirements, practices must ensure that their software systems are compliant. This is achieved by practices consulting the ePIP Product Register.

https://epipregister.digitalhealth.gov.au/product-register/

Software Conformance

Information for software vendors about conformance to meet the Practice Incentives Program (PIP) eHealth Incentive requirements.

PDF icon Software Conformance for Practice Incentives Program (PIP) eHealth Incentive

Registration Support

The Digital Health Online Forms application tool allows healthcare organisations to submit an application for Healthcare Provider Identifier for Organisations (HPI-O), NASH PKI Certificate for Organisations, and the My Health Record system.

For information regarding PIP Registration Support refer to Registration Workbooks.

Administration

PIP is administered by the Department of Human Services on behalf of the Department of Health.

For more information

Healthcare providers, software vendors and digital health adopters who are getting started with and using digital health can call the Help Centre on 1300 901 001 or contact the Agency.

For general information about the PIP, please email the pip [at] humanservices.gov.au (Department of Human Services) or call the PIP enquiry line below.

  • Online: humanservices.gov.au/pip
  • Email: pip [at] humanservices.gov.au
  • Call: 1800 222 032 (8.30 am to 5.00 pm, Monday to Friday, Australian Central Standard Time)

For more detail on the administration of the Practice Incentives Program (PIP) eHealth Incentive and the incentives available please refer to https://www.humanservices.gov.au/health-professionals/services/medicare/practice-incentives-program.