This section contains information for allied health professionals looking to register for My Health Record and learn more about the system.
Register and set up
You can familiarise yourself with the registration process through either:
- the Getting Connected to My Health Record webinar recording.
You will first need to establish your team members’ roles and responsibilities as they relate to interacting with the Healthcare Identifiers Service and My Health Record.
The fundamental steps for registering are:
- Register for a Health Provider Identifier – Individual (HPI-I) (if you do not already have one)
- Register with the Healthcare Identifiers (HI) Service for a Healthcare Provider Identifier – Organisation (HPI-O)
- Register to participate in My Health Record
- Apply for a National Authentication Service for Health (NASH) Public Key Infrastructure (PKI) Certificate
If you are registered with the Australian Health Practitioner Regulation Agency (AHPRA), you will already have a HPI-I. To find it:
- log onto www.ahpra.gov.au using your AHPRA User ID
- call the HI Service on 1300 419 495, or
- add 800361 to the front of your AHPRA User ID (note: this is not your professional registration number).
If you are not registered with AHPRA, complete the Application to register a Healthcare Provider (HW033). You will need to provide evidence of your identity and documents supporting your registration in a professional association related to the healthcare you provide.
While your registration is being processed, this is an opportune time to:
- establish policies and procedures to underpin your team’s use of My Health Record, and
- train yourself and/or your team in how to use My Health Record
Once you have received your HPI-O and NASH PKI certificate, and confirmation that you are registered to participate in My Health Record, contact your software vendor for help with configuring your system.
View and upload clinical information
Learn how to:
- View a My Health Record, including:
- Improve data quality and safety
- Upload clinical information, such as:
- Access training simulators and learning resources
Understand privacy, security and consent
Learn more about/how to:
- Report a clinical incident
- Manage a data breach
- Data breach notification - steps to follow
- Security practices and policies checklist
- Recognise your privacy and security obligations
- Understand consent and control
- My Health Record participation obligations
- My Health Record system security
Get training and resources
My Health Record: What’s in it for me and my patients?
Clinical software simulators
There is a range of clinical software simulators or ‘sandboxes’ with which you can simulate viewing, creating and uploading clinical information to a fictional patient’s My Health Record. There are simulators for Bp Premier, MedicalDirector, Zedmed, Genie, and Communicare.
Clinical software summary sheets
There are summary sheets for a range of clinical software products with step-by-step instructions and screenshots for viewing, creating and uploading clinical information. The software products covered include Bp Premier, MedicalDirector, Zedmed, Genie, Medtech32 and Communicare.
Clinical software demonstrations
There is a range of slideshows showing how to perform a variety of functions in a range of clinical software products, including Bp Premier, MedicalDirector, Zedmed, Genie, Medtech 32 and Communicare.
Provider Portal demonstration
This demonstration shows how, once registered and connected, to log into the Provider Portal and view the range of information that might be available in an individual’s My Health Record.
The Agency has hosted a number of webinars to help build knowledge on My Health Record.
Education and training request form
The Agency can help with organising face-to-face education and training.
Support and inform patients
A range of brochures are available to support you in introducing My Health Record to your patients.
Consumer Portal guides
A range of step-by-step guides are available to support patients in interacting with their My Health Record, including uploading a personal health summary, setting privacy controls and a range of other functions.
Get help and support
See the Contact us page for guidance on who to call for help and support.