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We appreciate your feedback on making digital health easier and simpler to use as a healthcare provider. Your contact information is requested along with your feedback, as we may need to seek further information from you regarding your feedback.

In some situations, where the Australian Digital Health Agency cannot resolve your enquiry, we may also need to pass this information on to Services Australia who may also seek further information.

Are you a patient or a consumer?

If you require assistance with your My Health Record, would like to provide your feedback or would like to register a complaint, please go to the My Health Record For you and your family.

Your health. Your say.

Whether you’re a patient, a member of the public, a healthcare provider, scientist or researcher, entrepreneur or technology innovator, you can also have your say on the national digital health strategy.

Go to Your health. Your say. website

If you are a healthcare provider

Please proceed with the online form below or email help [at]

For more information on the ways the Agency handle your personal information, how you can access and seek correction of the information, how privacy complaints can be made and how the Agency deals with such complaints, please see the Agency Privacy Policy.

If you require additional help in filling out this form, please contact us.

NOTE: If you have any clinical safety concerns in relation to the My Health Record, please call contact us immediately on 1800 723 471 (option 2).


Tell us more about your organisation to support your feedback
Please select one of the following options
Select from the list below the software products you are currently using and provide the version numbers (if known)